Evolve IP closes strong year with local deal

Tom Paine

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Wayne-based cloud services provider Evolve IP closed out another year of strong growth, COO and GM Guy Fardone told me in a phone interview. He declined to reveal revenue figures for 2012, but said growth had averaged well over 100% per year over the past few years. Evolve IP appeared on the 2012 Inc. 500 (#321) with reported 2011 revenue of $17.2 million, up from $1.4 million in 2008 (it was founded in 2006).

The company has also been doing some deals, not to buy technology, but to acquire some managed service providers' customer bases and partnering with others. Locally, in late December Evolve IP announced a transaction with Exton-based Semperon, in which Evolve IP acquired Semperon’s Broadsoft Unified Communications customer base and Semperon became an Evolve IP reselling partner. Fardone would not disclose the size of the transaction or the number of customers involved, but did say
the two companies had worked together for some time. Evolve IP is also using acquisitions and partnerships to expand towards a nationwide service footprint. In September, it acquired Chicago area managed communications provider IPiphany.

Guy Fardone

When I asked Fardone how Evolve IP compared to other Philly area-based VoIP/Unified Communications providers such as Alteva and CoreDial, he said EvolveIP was considerably larger, tended to serve larger enterprise customers, and probably provided a higher percentage of data services in addition to VoIP as part of its overall business mix (Alteva parent WVT Communications reported cloud communications revenue of $3.6 million in third quarter 2012, an increase of 38% over the prior year). One particular area of focus for Evolve IP is serving the high volume corporate call center market.

Evolve IP is not like a traditional telecom company that operates a large network. Rather it is more of a software company that has built a proprietary platform which integrates unified communications, VoIP and virtualization technology from vendors including VMware, EMC, Broadsoft, Cisco and Microsoft. Its proprietary OSSmosis Portal gives customers a dashboard from which they can self-manage their communications features. It provides a "virtual switch" and manages customer data off premise in the Cloud, operating data centers in Wayne and Las Vegas. It currently has 80 employees, and they are looking for people (see current openings).

Evolve IP has raised over $24 million. Investors have included Ira M. Lubert, chairman and co-founder of Independence Capital Partners, and Peter G. Peterson, co-founder of pioneering PE firm The Blackstone Group and one time US Secretary of Commerce. Chairman, Chief Executive Officer, and Co-Founder Thomas J Gravina previously served as President and CEO of King of Prussia-based ATX Communications, which was acquired by Broadview Networks in 2006. Fardone, who was also an Executive Vice President at ATX, is active in the Philly Tech community and with organizations including PACT. Both Gravina and Fardone are Villanova graduates. Vice Chairman and Co-Founder Michael Peterson is the son of Peter G. Peterson.

While many of the managed service aspects of business telecom require a strong local presence, and various network providers have different regional focuses, the software and cloud computing aspects are not inherently local. Continued movement toward nationwide consolidation in the industry is inevitable.

Earlier this year, Evolve IP opened an incubator-like "innovation center" for startups at its campus on Old Eagle School Road. The center, which also offers possible tax and assistance benefits due to it being located in a Keystone Innovation Zone, initially is offering 10,000 square feet of space, although that could eventually be expanded to 100,000. Evolve IP also described how it helped keep some customers afloat after Hurricane Sandy.


Daily Links 12/31/2012: Comcast price hikes; Amazon apologizes for Xmas Netflix outage

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Comcast Celebrates New Year With Broadband Price Hikes
Hike Depends on Market, Competition
(Broadband Reports)

Year in Review: SAP HANA in 2012 (ASUG News)

Amazon Apologizes for Christmas Eve Outage Affecting Netflix (Bloomberg)

Pinterest Sued by Former Business Partner of Early Investor
(All Things D)
Plaintiff Theodore F. Schroeder is said to be a ""a young practicing lawyer and "self-taught computer genius”" working in the Philadelphia region at a company that he does not want to disclose.

OneTwoSee links pro sports, TV, ad data (Philly.com: Philly Deals)

PANL Most Likely To Pop on CES News, Short Interest, Says Cowen (Barron's: Tech Trader Daily)
Universal Display (PANL) is based in Ewing, NJ.

The Path of 2012 into 2013, the Road Ahead for Devon IT (Devon IT: Thin Tank Blog)


Philly Tech People News 12/30/2012: Ametek names new EVP & COO; BFTP/SEP names Moul & Egosi to board

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David A. Zapico Named Executive Vice President and Chief Operating Officer of Ametek (PR Newswire)

The Board of Directors for Ben Franklin Technology Partners of Southeastern Pennsylvania (BFTP/SEP), at its Annual Meeting on December 19, 2012, welcomed two new members to its Board, it announced in an emailed release . They are: Richard S. Egosi, Executive Vice President, Chief Legal Officer and Company Secretary of Teva Pharmaceuticals, and Bob Moul, CEO of appRenaissance and President of Philly Startup Leaders.


Why 1.2 million people want to work for Comcast (Philadelphia Inquirer)

Cable rates to rise again effective Jan. 1 in the Lehigh Valley and New Jersey (The Express-Times)

Service Electric May Lose Fox Networks, WNEP (Multichannel

PAREXEL International Announces Acquisition of Liquent, Inc., and Updates Financial Guidance

BOSTON, Dec. 27, 2012 /PRNewswire/ -- PAREXEL International Corporation (Nasdaq: PRXL) announced today that on December 21, 2012, the Company acquired all of the outstanding equity securities of Liquent, Inc., a leading global provider of Regulatory Information Management (RIM) solutions. Liquent provides an integrated platform of software solutions for regulatory submissions and product registration management, as well as a range of complementary business process outsourcing capabilities. Liquent was founded in 1994, and its clients include more than 200 biopharmaceutical and life sciences companies. With headquarters in Horsham, Pennsylvania, and additional offices in the United Kingdom, Germany and India, the Company employs nearly 300 individuals. Prior to the sale, Liquent was owned by Marlin Equity Partners. The purchase price was approximately $72 million (which was adjusted at closing to reflect Liquent's cash, indebtedness and working capital balances at closing), and was funded through the expansion of one of the Company's existing credit facilities.
Josef von Rickenbach , Chairman and CEO of PAREXEL stated, "The acquisition of Liquent further strengthens our regulatory capabilities by adding a robust information technology platform. Through Liquent's flagship software platform, InSight®, our clients will have access to comprehensive regulatory agency submission planning, viewing, tracking, publishing, and registration management throughout the entire lifecycle of a medicinal entity. We are pleased to be able to provide this new offering and believe that it will enhance the portfolio of products and services that we provide through our Perceptive Informatics business. We expect the acquisition will also benefit the PAREXEL Consulting and Medical Communications Services business, where we will be able to leverage Liquent's significant expertise in regulatory information management outsourcing through its Liquent Direct® solutions."
In conjunction with the completion of the acquisition of Liquent and other factors covered in this release, PAREXEL also updated its forward-looking financial guidance for the second quarter of Fiscal Year 2013 (ending December 31, 2012) and for the full Fiscal Year (ending June 30, 2013). PAREXEL has increased its forward-looking service revenue guidance for the second quarter as a result of accelerated project performance, and for the full Fiscal Year as a result of the positive contributions from the Liquent acquisition, as well as better overall performance. Including these factors, the Company anticipates reporting consolidated service revenue in the range of $415 to $420 million for the second quarter of Fiscal Year 2013, and in the range of $1.675 to $1.695 billion for Fiscal Year 2013 in its entirety. Of the increase, the Liquent acquisition is expected to contribute a small amount of service revenue in the second quarter and between $17 and $23 million in service revenue during the second half of Fiscal Year 2013. Previously issued consolidated service revenue guidance was $400 to $410 million for the second quarter, and $1.630 to $1.660 billion for the Fiscal Year.
The Liquent acquisition is expected to have a dilutive effect on earnings per share as reported under Generally Accepted Accounting Principles (GAAP) in the range of $0.02 to $0.04 for Fiscal Year 2013, including the amortization of intangibles and other costs. Excluding the amortization of intangibles and other costs, the acquisition is expected to be accretive. In addition to the impact from Liquent, the Company expects to have slightly better operating performance. Taking into account the afore-mentioned factors, PAREXEL now anticipates reporting GAAP diluted earnings per share in the range of $0.33 to $0.34 for the second quarter of Fiscal Year 2013 and in the range of $1.32 to $1.39 for Fiscal Year 2013. Adjusted earnings per diluted share are expected to be between $1.36 and $1.43 for Fiscal Year 2013 (adjusted earnings per diluted share is a non-GAAP measure that excludes the impact of certain items that were recorded in the first quarter of Fiscal Year 2013 and reconciled to GAAP in the Company's press release dated October 30, 2012 including the sale of a building, a favorable adjustment to restructuring reserves, a charge relating to a dispute, and one-time adjustments to deferred tax assets, but does not include any items related to the acquisition of Liquent).
Previously issued guidance was for GAAP earnings per diluted share to be in the range of $0.31 to $0.33 for the second quarter of Fiscal Year 2013 and in the range of $1.30 to $1.40 for Fiscal Year 2013. For the full Fiscal Year, adjusted earnings per diluted share had been expected to be in the range of $1.34 to $1.44 (adjusted earnings per diluted share excluded the impact of the special items that were recorded in the first quarter as referenced above).
With regard to other events, delays in decision-making by clients are expected to lead to softer new business wins in the second quarter of Fiscal Year 2013, and a shift of pending requests for proposals into the third quarter of Fiscal Year 2013. The Company has taken this into account in the revised financial guidance that has been issued in this press release.
In addition to the financial measures prepared in accordance with generally accepted accounting principles (GAAP), the Company uses certain non-GAAP financial measures. The Company believes that presenting the non-GAAP financial measures contained in this press release assists investors and others in gaining a better understanding of its core operating results and future prospects, especially when comparing such results to previous periods or forecasted guidance, because such measures exclude items that are outside of the Company's normal operations and/or, in certain cases, are difficult to forecast accurately for future periods. Management uses non-GAAP financial measures, in addition to the measures prepared in accordance with GAAP, as the basis for measuring the Company's core operating performance and comparing such performance to that of prior periods and to the performance of its competitors for the same reasons stated above. Such measures are also used by management in its financial and operating decision-making. Non-GAAP financial measures are not meant to be considered superior to or a substitute for the Company's results of operations prepared in accordance with GAAP.
About the Company
PAREXEL International Corporation is a leading global bio/pharmaceutical services organization, providing a broad range of knowledge-based contract research, consulting, and medical communications services to the worldwide pharmaceutical, biotechnology and medical device industries. Committed to providing solutions that expedite time-to-market and peak-market penetration, PAREXEL has developed significant expertise across the development and commercialization continuum, from drug development and regulatory consulting to clinical pharmacology, clinical trials management, medical education and reimbursement. Perceptive Informatics, Inc., a subsidiary of PAREXEL, provides advanced technology solutions, including medical imaging, to facilitate the clinical development process. Headquartered near Boston, Massachusetts, PAREXEL operates in 73 locations throughout 51 countries around the world, and has approximately 14,000 employees. For more information about PAREXEL International visit www.parexel.com.
PAREXEL is a registered trademark of PAREXEL International Corporation, and Perceptive Informatics is a trademark of Perceptive Informatics, Inc. All other names or marks may be registered trademarks or trademarks of PAREXEL International Corporation, Perceptive Informatics, Inc. or their respective owners and are hereby acknowledged.
This release contains "forward-looking" statements regarding future results and events, including, without limitation, statements regarding the Company's expected financial results, future growth and customer demand. For this purpose, any statements contained herein that are not statements of historical fact may be deemed forward-looking statements. Without limiting the foregoing, the words "believes," "anticipates," "plans," "expects," "intends," "appears," "estimates," "projects," "will," "would," "could," "should," "targets," and similar expressions are also intended to identify forward-looking statements. The forward-looking statements in this release involve a number of risks and uncertainties. The Company's actual future results and actual events may differ significantly from those suggested or indicated in the forward-looking statements contained in this release. Important factors that might cause such a difference include, but are not limited to, risks associated with actual operating performance; actual expense savings and other operating improvements resulting from recent and anticipated restructurings; the loss, modification, or delay of contracts which would, among other things, adversely impact the Company's recognition of revenue included in backlog; the Company's dependence on certain industries and clients; the Company's ability to win new business, manage growth and costs, and attract and retain employees; the Company's ability to complete additional acquisitions and to integrate newly acquired businesses or enter into new lines of business; the impact on the Company's business of government regulation of the drug, medical device and biotechnology industry; consolidation within the pharmaceutical industry and competition within the biopharmaceutical services industry; the potential for significant liability to clients and third parties; the potential adverse impact of health care reform; and the effects of exchange rate fluctuations and other international economic, political, and other risks. Such factors and others are discussed more fully in the section entitled "Risk Factors" of the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2012 as filed with the SEC on November 8, 2012, which "Risk Factors" discussion is incorporated by reference in this press release. The Company specifically disclaims any obligation to update these forward-looking statements in the future. These forward-looking statements should not be relied upon as representing the Company's estimates or views as of any date subsequent to the date of this press release.

PR Newswire (http://s.tt/1xHnu)

Saturday Highlights 12/29/2012: Intel working on new Smart TV project

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Hey, cloudy tech vendors on Amazon: AWS can fluff you up
And not in a good way
(The Register)

Court reinstates Kenexa India managing director (Times of India)
Curious situation.

Intel to Revisit Smart TVs With HP, Others: Report (Multichannel News)

Questions Remain Over Hewlett’s Big Charge on Autonomy Acquisition (New York Times: Bits)

Targets missed, Nook sells stake to Pearson to secure book distribution (Paid Content)


Daily Links 12/28/2012: Pittsburgh tech growth credited to Ben Franklin Technology Partners

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Pittsburgh's road to tech success wasn't the smoothest (Pittsburgh Post-Gazette)
Credits creation of Ben Franklin Technology Partners 30 years ago.

BYOD, Telehealth, SaaS to Drive Health Care IT in 2013 (eWEEK)

HP Just Released A Brutal Chart That Tells You Everything You Need To Know About The Company's Crisis (SAI: Enterprise)

Temple’s next president gets ready, delays inauguration (Philadelphia Inquirer)

SAP's Poonen: 2012 Was the Year of Enterprise (Video/Bloomberg TV)

Sanjay Poonen, President for Global Solutions at SAP AG, discusses cloud expansion and mobile reach with Bloomberg TV.

Parexel International to acquire Horsham-based Liquent for $72 million

Tom Paine

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Waltham, MA-based Parexel International, which provides information technology and clinical support services to the biotech industry, announced today that it was acquiring Horsham-based Liquent, a global provider of Regulatory Information Management (RIM) solutions, for $72 million. Liquent was acquired from PE firm Marlin Equity Partners, which had in turn acquired it from Thomson Reuters in 2010.

Parexel said in a statement that it expects Liquent to enhance services provided by its Perceptive Informatics unit, which has offices in Wayne, Pa and East Windsor, NJ dating back to Parexel's 2008 acquisition of UK-based ClinPhone for approximately $180 million. ClinPhone became part of Perceptive Informatics.

Liquent was founded in 1994 and has almost 300 employees, Parexel said. The company has offices in the United Kingdom, Germany and India in addition to Horsham. Liquent competes to varying degrees with other area firms such
as NextDocs and Octagon Research Solutions (recently acquired by Accenture) which develop IT solutions that help streamline the regulatory approval submission process for drug developers.

In issuing adjusted guidance, Parexel said it expected Liquent to contribute "between $17 and $23 million in service revenue during the second half of Fiscal Year 2013". Parexel expects its total revenue to be in the range of $1.675 to $1.695 billion for Fiscal Year 2013 in its entirety.

Rick Riegel is Liquent's current CEO. Parexel's announcement did not address future
management plans.


Daily Links 12/27/2012: Marvell seeks to void $1.2 billion patent judgment to Carnegie Mellon

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‘The Cloud’ Challenges Amazon (New York Times: Bits)

The data center and mobile web drive Lightower Fiber’s and Sidera’s $2B merger (Gigaom)

Six Cable Deals We Might See in 2013 (Light Reading Cable)
Would Comcast try to acquire ADT?

Motorola Sells Home Automation Group: What Will Verizon Do? (CEPro)

Philly as Big Data tech center (Philly.com: Philly Deals)

Marvell seeks to void $1.2 billion patent judgment (Reuters via San Jose Mercury News)

SAP’s Sanjay Poonen weighs in on the big tech trends for 2013 (video) (VentureBeat)

SAP Targets 'BYOD' Dilemma With New Afaria Release

Synchronoss Technologies buys RIM's cloud services unit(Reuters)
Synchronoss is based in Bridgewater, NJ, with R&D offices in Bethlehem.

Highlights last week on Philly Tech News (12/17/2012 to 12/23/2012)

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From Philly Tech News:

Newtown-based systems integrator EPAM Systems acquired Empathy Lab, the Conshohocken-based digital strategy and design firm.

The Philly Fed manufacturing index snapped back from a weak, Sandy influenced November reading to go back into positive territory in December, and an indicator of future business confidence also improved.

I looked back to December 2001, when Comcast announced its huge, transformative acquisition of AT&T Broadband.

From other sources:

Google indicated it would try to sell its Horsham-based Motorola Home unit before the end of the year, and it succeeded in reaching a deal to sell it to Georgia-based cable tech firm Arris for $2.35 billion, mostly in cash. Google will end up owning about 16% of Arris.

Comcast crossed the $100 billion market value level for the first time (although it closed today slightly below that level).

Oracle acquired Northern Virginia-based Marketing Software as a Service firm Eloqua, perhaps creating a challenge for Salesforce.com since many of its customers integrate Salesforce solutions with Eloqua.

Wayne-based Healthcare IT firm Medecision is laying off 83 employees, mostly in software and tech support areas.

And First Round Capital released its always anticipated Holiday video, this year a combination of "Call Me Maybe" and "Gangnam Style".


Princeton-based ALC was Empathy Lab backer; Eureka Growth Capital raising new fund, MDConnectMe raises $375k

Tom Paine

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Princeton based direct marketing data pioneer ALC (formerly known as American List Counsel) was apparently a financial backer of Conshohocken-based Empathy Lab, which was acquired by Newtown-based EPAM Systems last week. This is according to a press release issued by New York investment bank The Jordan, Edmiston Group, Inc., which said it represented ALC and Empathy Lab in the transaction.

Philadelphia-based Eureka Growth Capital is raising up to $150 million for its third fund, Fortune's Term Sheet reported in its email newsletter today based on information from regulatory filings. The publication says Eureka has already secured $46 million in commitments to the fund. I previously wrote about Eureka, its plans for a new fund, and its co-founder and managing partner Christopher G. Hanssens in October.

Philadelphia-based MDConnectMe, a mobile app that connects physicians with their patients and their families and friends, has raised $375,000 out of a targeted $500,000, according to an SEC filing reported by FormDs.com.


Daily Links 12/26/2012: Marvell Ordered to Pay Carnegie Mellon $1.17 Billion for Infringing Patents

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How the Cloud Changes Software Consulting (New York Times: Bits)

Marvell Ordered to Pay $1.17 Billion for Infringing Patents (Bloomberg)
Pittsburgh jury awards damages to Carnegie Mellon; triple damages a possibility.

Delaware to Fisker: Give us jobs or a refund
Troubles have piled up since grant was offered
(Wilmington News Journal)

Merger Made Comcast Strong, U.S. Web Users Weak (Bloomberg)
Opinion piece by Susan Crawford, former special assistant to President Barack Obama for science, technology and innovation policy.

FreshDirect Suffers Outage After Letting Web Address Lapse (Mashable)

A.C. Moore Selects Epicor Retail CRM to Enhance Customer Loyalty; Sees Rapid Implementation in Approximately 100 Days

December 19, 2012 09:00 ET
A.C. Moore Selects Epicor Retail CRM to Enhance Customer Loyalty; Sees Rapid Implementation in Approximately 100 Days
Arts & Crafts Retailer Leverages Epicor Technology to Provide Complete, Consolidated View of Customers and to Support Loyalty/Engagement Initiatives
DUBLIN, CA--(Marketwire - Dec 19, 2012) - Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced specialty retailer A.C. Moore has selected and implemented Epicor® Retail Customer Relationship Management (CRM) to strengthen customer relations and support future loyalty/reward initiatives.
With 141 stores along the East Coast, A.C. Moore Arts & Crafts, Inc. brings families together for fun through creativity. In addition to traditional craft products, the organization is well-known for its selection of scrapbooking, jewelry, floral, yarn, art supplies, children's craft kits and educational toys, as well as ready-made frames and custom framing.
In keeping with its strong devotion to being customers' first choice for product selection, value and service that inspires and fulfills unlimited creative possibilities, A.C. Moore wanted to better understand its customers and strengthen engagement through a richer customer experience. To do this, A.C. Moore needed to bring data together from disparate systems as well as bring analysis of that data in-house. To meet these goals, company executives selected Epicor Retail CRM to unify customer data, enhance point of sale (POS) functionality, and establish a foundation to support their vision for more robust customer engagement. The company is also leveraging Epicor Retail CRM web extensions to integrate its CRM platform with its e-commerce channel.
"We knew that for A.C. Moore to be successful we needed a partner that could help us break down the various silos of data and give us one view of our customers from all channels, which would then provide A.C. Moore a more intuitive ability to be in synch with its most important commodity -- our customers. We felt confident that Epicor could help us achieve our goals," said Kathy Bailey, Executive Vice President of IT Operations for A.C. Moore.
Fast Time to Implementation
Rolling out a new CRM platform is a significant undertaking. Yet retailers need solutions that can be deployed in a streamlined fashion to deliver a quick return on investment (ROI). The Epicor Retail CRM solution and related functionality was deployed in approximately 100 days.
"We moved quickly to get this initiative in place to bring better service, marketing outreach, and the 'endless aisle' to our shoppers," said Mike Lyons, Vice President - Customer Loyalty for A.C. Moore. "To meet our tight implementation requirements, Epicor worked swiftly and demonstrated their expertise by having systems up and running smoothly in record time. We're extremely pleased with Epicor professionals, who worked unbelievably fast to meet our rigorous timeframe."
The Epicor Retail CRM Solution
Prior to Epicor, A.C. Moore leveraged store systems from multiple vendors across multiple databases, which lacked the efficiency, convenience and streamlined experience they desired for employees and customers alike. Leveraging the Epicor Retail CRM solution, A.C. Moore now has a 360-degree view of its customers, arming the retailer with a broad set of complementary tools to build and manage loyalty programs, execute and manage campaigns and promotions, analyze customer data and transaction information across sales channels, segment and manage lists, and analyze and measure the impact of CRM efforts.
Designed to support multiple sales channels, Epicor Retail CRM technology allows A.C. Moore to focus on its omnichannel CRM initiatives to support more simplified and seamless customer interaction. With real-time connectivity across all sales channels, Epicor Retail CRM provides the ability to offer an all-around world-class shopping experience based on the retailer's most current customer data.
"We're committed to investing in today's most intuitive and robust technology to attain a clear, consolidated view of our customer base so we can better cater to them -- whether they're shopping in-store or online," said Dewey Goodrich, Vice President of IT Operations for A.C. Moore. "Epicor technology provides the right tools to really understand our customers by unveiling one 'version of the truth' across all retail systems."
"During a down economy, consumers are extremely sensitive to where and how they are spending their money; and they realize retailers will go to great lengths to cater to them to win their business. To continue to keep their patronage and earn their trust, retailers need to do everything possible to ensure a rich, rewarding shopping experience. A.C. Moore's investment in Epicor Retail CRM is a winning strategy to cultivate stronger customer connections that will keep its patrons coming back for more," said Ian Rawlins, vice president, retail product marketing for Epicor.
Epicor Retail Solutions
Epicor provides advanced solutions for retailers seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. The Epicor Retail end-to-end suite is designed to meet the evolving merchandise and service expectations of today's connected, cross-channel shoppers, and the business requirements of the most demanding softgoods, hardgoods and specialty retail environments in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy. Thousands of leading companies -- from Aeropostale, Aftermarket Auto Parts Alliance and Build-a-Bear Workshop, to General Nutrition Centers, True Value Company and Under Armour -- trust Epicor to help them remain current, competitive, and consistently strong.
About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit www.epicor.com.
Follow Epicor on Twitter @Epicor, @EpicorUK, @EpicorEMEA, @EpicorANZ, @EpicorLAC, @Epicor_Retail, @Epicor_DIST and Facebook.
Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Jordan, Edmiston Group, Inc. acted as advisor to Empathy Labs

Wednesday, December 19, 2012
New York, NY December 19, 2012 EPAM Systems, Inc. (NYSE: EPAM), a leading provider of complex software engineering solutions and a leader in Central and Eastern European IT service delivery, today announced it has acquired Empathy Lab, a digital strategy and multi-channel experience design firm and a portfolio company of ALC.

The Jordan, Edmiston Group, Inc. (www.jegi.com) of New York, NY, the leading independent investment bank for the media, information, marketing, and technology sectors, represented ALC and Empathy Lab in this transaction and acted as its exclusive financial advisor.

Founded in 2005 by management, and with growth capital and strategic and operational support from ALC, Empathy Lab is a recognized leader in both e-commerce and digital media and entertainment. Empathy Lab most recently launched Horizon Online for Liberty Global, one of the most advanced multi-device TV-Everywhere applications. Empathy Lab has also recently helped re-launch www.RedCross.org, transforming their digital experience using best-of-breed retail strategies and technologies, thereby helping to advance the Red Cross mission by mobilizing the power of their volunteers and the generosity of donors through the digital medium. Empathy Lab’s other clients include AIG, Sentara Health Systems, CHUBB, NBC Universal, TJX, DirecTV, PepBoys, Avon, Philosophy, Comcast and many other leading brands.

Arkadiy Dobkin, CEO and President of EPAM, said, “We are excited about the acquisition of Empathy Lab, which complements our strong capabilities in global delivery of software engineering services with the proven expertise in two important growth areas – development and execution of enterprise-wide commerce initiatives and transformation of media consumption and distribution channels. In addition to strengthening our travel and consumer and business information and media verticals, Empathy Lab brings significant expertise in digital marketing strategy consulting and program management.”

“Empathy Lab matches our investment criteria for strategic fit, accretion and manageable execution risk. As part of our ongoing growth strategy, we will continue to evaluate opportunities to deepen our industry expertise and technology capabilities necessary to deliver complex mission-critical solutions,” continued Mr. Dobkin.

Empathy Lab’s CEO, Kevin Labick, said, “We believe Empathy Lab’s strategy and experience design services, along with our deep understanding of enterprise e-commerce and video platforms, paired with EPAM’s world-class engineering solutions, uniquely positions us to drive unparalleled ROI for Fortune 500 organizations world-wide.”

ALC’s CEO, Donn Rappaport, said, “We are extremely happy with EPAM’s acquisition of Empathy Lab. The goal of our initial investment in Empathy was to forge a bridge between data-driven marketing and digital experience design. We did that, and in the process were able to offer a world class digital capability to ALC clients, as well as leading-edge data marketing expertise to Empathy’s clients. Our investment produced both extraordinary economic and strategic returns. And we are confident that the combination of Empathy Lab and EPAM will produce even greater value to all three organizations and our respective clients in the future.”

About Empathy Lab
Empathy Lab is a leading digital agency focused on delivering breakthrough strategies and experiences that drive business success across all connected devices for Fortune 500 and fast-growth organizations around the world. Empathy Lab’s clients include Liberty Global, the American Red Cross, Avon, Comcast, DirecTV, TJX Companies, NBC Universal, Nintendo, Rogers Communications, Lionsgate, Sony, Chartis/AIG, Chubb, Reed Elsevier and Philosophy. For more information, visit www.empathylab.com.

About ALC
Founded in 1978, ALC has grown to become the leader in the field of data-driven-marketing. Headquartered in Princeton, New Jersey, the company employs some 200 data marketing professionals in eight locations around the country. It provides both postal and digital data marketing solutions to the leaders in virtually every business category. For more information, visit www.alc.com.

About EPAM Systems
Established in 1993, EPAM Systems, Inc. (NYSE:EPAM) provides software engineering solutions through its leading Central and Eastern European service delivery platform. Headquartered in the United States, EPAM employs over 8,100 IT professionals and serves clients worldwide from its locations in the United States, Canada, UK, Switzerland, Germany, Sweden, Belarus, Hungary, Russia, Ukraine, Kazakhstan, and Poland. EPAM is recognized among the top companies in IAOP’s “The 2012 Global Outsourcing 100,” featuring EPAM in a variety of sub-lists, including “Leaders-Companies in Eastern Europe.” The company is also ranked among the best global service providers on “The 2012 Global Services 100” by Global Services Magazine and Neogroup, which names EPAM “Leaders-Global Product Development” category. For more information, visit www.epam.com.

About The Jordan, Edmiston Group, Inc.
The Jordan, Edmiston Group, Inc. (JEGI) of New York, NY, the leading provider of independent investment banking services for the media, information, marketing and technology sectors, is celebrating its 25th anniversary in 2012. Since 1987, JEGI has completed more than 500 high‐profile M&A transactions for global corporations; middle-market and emerging companies; entrepreneurial owners; and private equity and venture capital firms. For more information, visit www.jegi.com.

Attachment Size
JEGI_Press_Release_Empathy.pdf 165.95 KB
> Adobe acqs social media platform Behance to enhance online creative services business: http://t.co/ahKr9Emi 4 days 18 hours ago.
150 East 52nd Street 18th Floor New York, NY 10022 T: 212-754-0710 F: 212-754-0337
JEGI LLC is a registered broker-dealer and a member of FINRA and SIPC

Merry Christmas


                                                 Merry Christmas from Philly Tech News

Christmas Eve AWS outage stings Netflix but not Amazon Prime (Gigaom)

Reposted from last year: Comcast inks Santa to exclusive rights deal

Tom Paine

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Comcast today announced it had reached a ten year agreement for the exclusive media rights to Santa Claus, through which it will use him and his image across all its multimedia platforms.

"Santa is a unique, universally beloved media personality", said Comcast Chairman & CEO Brian Roberts. "We believe he will be a great addition to the Comcast family. We will cover and cross-promote him across our various channels on broadcast and cable, as well as online, wireless and on-demand".

Comcast would not comment on the financial terms of the agreement, but industry sources said the deal was in the range of $2 billion over the ten-year period.

While some questioned whether the deal could be profitable for Comcast, one analyst compared Santa to the NFL package Comcast just spent a reported $9 billion to keep and enhance. "You just can't tell your kids they won't be able to watch Santa this year, at least I won't", he said , saying that the move will discourage cord-cutting among subscribers. Vice Chairman and CFO Michael Angelakis said that "this will absolutely be a profitable contract for Comcast".

Comcast says it will not restrict the use of Santa to its subscription-based cable channels, but rather he will appear on its over the air broadcast networks and stations, as well as in other venues. Although Santa will be busy with other duties over Christmas, he will make his first official appearance for Comcast at the Winter Claasic hockey game at Citizens Bank Park on January 2. He is already booked for an appearance on Leno, and there is some talk he may appear along side Howard Stern on "America's Got Talent". An appearance on the opening day of Xfinity Live! in Philadelphia is also a possibility. Comcast is also exploring other concepts and vehicles for Santa, including new TV shows and a possible "North Pole" theme park attraction at Universal Orlando. Comcast believes it can expand the Santa Claus franchise's appeal beyond the Christmas season and make him a year round attraction.

Santa attended the press conference Comcast held to announce the deal, making his first public appearance in Philadelphia since that infamous December day when Eagles fans pelted him with snowballs . He said he had no hard feelings about that, and that he and Mrs. Claus were pleased with the deal, saying it would help him keep up with the ever mounting expenses of his operation. Sanata has faced an increasingly difficult environment, due to rising energy costs, labor pressures from the elves who have organized with the SEIU and seek a minimum wage and collective bargaining rights, criticism from environmental groups concerned about Santa's impact on the North Pole, protests by PETA over Santa's alleged mistreatment of his reindeer, and complaints from politicians and trade groups over his preference for less expensive Chinese-made toys.


Daily Links 12/24/2012: A look inside QVC; New features for Salesforce.com

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Inside QVC: The Semi-Scripted Reality of the $8 Billion Business Next Door (Hollywood Reporter)

Holiday gift idea: Neat Cloud, Neat Mobile for post-PC scanning (Gigaom)

Analysis: Amazon, Google on collision course in 2013 (Reuters)

Guest Blog: 2013 - A year for big changes in BI (QlikTech's Donald Farmer/Computer Business Review)

Upcoming Salesforce.com release focuses on Chatter, analytics, Touch
Spring '13 will be in preview soon
(IT World)


Philly Tech People News 12/23/2012: Vijay Vijayasankar joins SAP from IBM; NBCU Names Atish Banerjea CIO

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Leading the way for women in cable (phillyBurbs.com)
Comcast's LeAnn Talbot.

NBCU Names Atish Banerjea CIO
Former top Pearson, Dex One executive will oversee Information Technology organization
(Broadcasting & Cable)

May The Bridges I Burn Light The Way – I am Joining SAP ! (Vijay's thoughts on all things big and small)
Vijay Vijayasankar joins SAP from IBM as Global Vice President - SAP Labs.

Robert Litzenberger Selected as the Recipient of the 2012 IAFE/SunGard Financial Engineer of the Year Award (Business Wire)

Philadelphia launches office of new urban mechanics (CivSource)
To be co-directed by Jeff Friedman and Story Bellows.

Poptent Hires Charles “Sandy” Dondici as Chief Technology Officer, Surpasses $7 million in Creator Cash Payments (Business Wire)

Veteran Software Analyst Yun Kim Joins Janney Capital Markets; Expansion of Technology Research Team Adds to Firm’s Research Offering
(Business Wire)

evoke interaction Bolsters HCP Marketing Practice With Appointments of Heather Coyle, Executive Vice President, and Brian Whalen, Ph.D., Vice President (Marketwire)

Leadnomics Hires Andrew Gansler as Chief Operating Officer (Leadnomics.com)


Saturday Highlights 12/22/2012: Broader implications of Oracle's Eloqua buy; “Ariba Doesn’t Have Customers, It Has Prisoners”

SAP in 2013: Five Things to Watch (CIO.com)

“Ariba Doesn’t Have Customers, It Has Prisoners” (Spend Matters)

Oracle to buy Eloqua – the Broader Implications (Brian Sommer/Enterprise Irregulars)

Motorola & Arris: Product Gaps & Overlaps (Light Reading Cable)

IT spending up overall, but lags for pharma (NJBiz)

Daily Links 12/21/2012: Fast Company on Conshohocken's Artists & Instigators

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How Marc Ecko Is Rebranding Venture Capital With Artists & Instigators (Fast Company)

TV Everywhere, for Real, for Now: NimbleTV Starts a New York Trial Run (All Things D)

It's Time To Admit That Hulu Is A Failure (Business Insider)

Arris's Exposure To TiVo Lawsuit Capped at $50M (Light Reading Cable)

An industry insider’s thoughts on Arris’ pickup of Motorola (CED Magazine)

Allscripts Fires CEO as Company Says It Won’t Pursue Sale (Bloomberg)

11 predictions for enterprise software in 2013 (Computerworld)

Google’s retail search
Commentary: One of the era’s great brands destined to open stores
(John Dvorak/MarketWatch)

The QVC Effect (Fox Business)


Nutter, Kopelman on Startup PHL, Dorm Room Funds/Bloomberg TV

Bloomberg TV did this piece featuring Mayor Nutter on Startup PHL, and Josh Kopelman
on First Round Capital's Dorm Room Fund:

Philly Fed Index shows strong December improvement

Tom Paine

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The Philly Fed general economic index rose sharply in December, surprising many forecasters. The Business Outlook Survey’s broadest measure of manufacturing conditions, the diffusion index of current activity, increased from a reading of ‑10.7 in November to 8.1 this month. A positive index number generally indicates expansion. The median forecast of economists surveyed by Bloomberg called for an improvement to -3 from November's reading, which was negatively impacted by Sandy.

To some degree, the extent of the December pickup may reflect a snapback from the most difficult period of recovery from Sandy. The survey’s future indicators suggest improved optimism among reporting manufacturers for the next six months. In New York, however, the Empire State index continued to be in negative territory.


Daily Links 12/20/2012: More on Motorola Home sale; Oracle acquires Eloqua

Arris Swings for the Fences
(Light Reading Cable)

Oracle buys another cloud software company, Eloqua, to market to marketers (San Jose Mercury News)
Oracle will spend $871 million for Northern Virginia-based Eloqua.

Salesforce May Go Shopping in Response to Oracle Deal (All Things D)
Marketo, Hubspot named as possible targets.

T-Mobile rolls out iPhone-friendly coverage across 14 cities including New York, Boston (The Verge)
Philadelphia among them.

NJ lawmakers give final OK to Internet betting (AP via KTVN)

Eurotech and ThingWorx Partner to Enable Rapid M2M Solution Delivery (ThingWorx Press Release)

Pa.-Based Journal Register to Be Auctioned in 2013 (AP via ABC News)

Penn expands its social media landscape (Penn Current)

Today in Philly Tech History 12/20/2001: Comcast agrees to acquire AT&T Broadband

On December 20, 2001, Comcast reached an agreement to acquire AT&T Broadband, created through AT&T's acquisitions of MediaOne and TCI, for $52 billion. AT&T acquired TCI from John Malone in 1999 for $55 billion. The deal would almost triple the number of Comcast subscribers to 22 million, clearly establishing it as the leading US cable operator. Comcast CEO Brian Roberts cited the potential for products such as "video on demand, interactive services, high-speed data services, cable modems … the most attractive way to get the internet in your home is with a cable modem."


Newtown-based EPAM Systems acquires Conshohocken-based Empathy Lab

Tom Paine

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An acquisition announced yesterday passed me by, perhaps because it came out first over the Thomson Reuters One wire, which is rather obscure here (thanks to Technically Philly for picking up on it). Newtown-based EPAM Systems has acquired Conshohocken-based Empathy Labs. Terms were not disclosed in an SEC filing by EPAM.

The pairing might seem a little odd at first. Empathy Lab, founded in 2005, focuses on digital strategy and designs customer websites with an eCommerce focus, having clients such as The American Red Cross and Wilmington-based 21st Century Insurance. But it also has significant business in the cable and home entertainment industry, with clients such as Rogers Communications (the Comcast of Canada), NBC Universal, DirecTV, and Comcast itself. Empathy has also been heavily involved in developing TV-Everywhere applications for John Malone's Liberty Global, a largely Europe-focused cable operator, and other cable systems. I don't know how much this segment accounts for out of its total business, but it seems to be substantial. In EPAM's release, its CEO Arkadiy Dobkin cited Empathy's "proven expertise in two important growth areas - development and execution of enterprise-wide Commerce initiatives and transformation of Media consumption and distribution channels". I would guess another reason for EPAM buying Empathy is to acquire higher-level client-facing, strategy level executives to deal with major prospects in the US and Europe.

Flying Kite Media reported last year that Empathy was on target for 2011 revenue of $14 million, with about 70 employees at the time. Just last week Empathy announced several interesting new hires. Its CEO is co-founder Kevin Labick.

EPAM Systems went public in February of this year. Sometimes referred to as the Cognizant of Eastern Europe, because most of its technology wokforce is based there, its customers include Google, SAP, Barclays Capital and Coca-Cola. Dobkin came from Belarus and after migrating to the US worked for Colgate-Palmolive and SAP Labs before starting EPAM.

EPAM (NYSE: EPAM), founded in 1993, now says it has over 8,000 employees; at the time of its IPO the company told me it had about 150 employees in Newtown. In its third quarter 2012 results released in November, EPAM reported revenue of $110.1 million, up 27.4%, and GAAP net income of $14.1 million. Its market value is approaching $900 million.


First Round Capital Holiday Video is out

Daily Links 12/19/2012: Comcast reaches $100 billion market value; Google sells Motorola Home to Arris for $2.35 billion

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Google sells Motorola TV set-top business for $2.35 billion (Reuters)

Comcast Tops $100B Market Value for First Time (Bloomberg)

AT&T Wins FCC Permission to Buy Airwaves From Comcast

Oracle "shutting out" Workday in Europe, Ellison claims (Information Age)
Of course, Workday has only a small presence in Europe at this point.

Oracle Q2 Results: Ellison Spins On Sun
CEO Larry Ellison talks up Oracle's Sun acquisition even as hardware sales slide 23%. Software sales rise.
(Information Week)

University City Science Center Announces First Digital Health Awards of QED Program
Two Life Sciences Projects Also Receive Awards
(Business Wire)

Evolve IP Forms Strategic Alliance With Semperon
Evolve IP acquires Semperon’s unified communications base and gains cloud computing partner
(Business Wire)

Talking Small Biz: He's been searching for rapid growth (Philadelphia Daily News)
On SEER Interactive's Wil Reynolds.

Scenes From the NJ Data Center Summit (Data Center Knowledge)


Highlights last week on Philly Tech News (12/10/2012 to 12/16/2012)

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From Philly Tech News:

Comcast quietly launched a new corporate-wide logo last week, featuring the NBC Peacock on top.

Comcast's business services arm, Comcast Business Class, said it was expanding its fiber network to connect to several Center City buildings, as well as to the Navy Yard.

Norman Joseph Woodland, co-inventor of the bar code at Drexel, died in New Jersey at the age of 91.

The Air Force pulled the plug on a $1 billion ERP project, but that isn't the only DoD ERP project that is struggling.

NJTechWeekly's Esther Surden contributed a story on how Bridgewater, NJ-based Synchronoss has helped out in response to Sandy.

I looked back at the 65th anniversary of the invention of the transistor at Bell Labs, and how it did and didn't impact the Philadelphia area.

In news from other sources, in an interview with Fortune Magazine Comcast CEO Brian Roberts discussed how he is trying to apply Apple's business model to Comcast, among other things. Google received bids from Arris and UK-based Pace for its Horsham-based Motorola Home unit. phillyBurbs.com wrote about how Horsham-based EFE Laboratories continues to prosper after 50 years. First Round Capital launched a standard application system for engineers across all of its 170 or so portfolio companies. And Safeguard Scientifics partner company Beyond.com acquired locally based tech job listing site JobCircle.com.


Daily Links 12/18/2012: Nielsen to acquire Arbitron; SaaS vendor Plex raises $30 million

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Comcast is ready to dump its investment in Clearwire Corp. (Philadelphia Inquirer)

Nielsen to Buy Research Firm Arbitron for $48 a Share (Bloomberg)

Oracle Q2 Beats The Street (All Things D)

Bell Labs: Video to strain wired broadband networks within 10 years (Broadcast Engineering)

Plex Systems Raises $30 Million Strategic Investment from Accel Partners to Continue Transitioning Manufacturing Industry to the Cloud (PR Newswire)
Somewhat unusual scenario to see a large investment by a VC/Growth Equity firm just
a few months after a PE buyout (Francisco Partners). Plex is probably the leading
SaaS/Cloud player in the manufacturing space.

DEACOM ERP Goes Mobile (PR Newswire)
DEACOM is based in Wayne.

Higher Education Firm TargetX Releases Newest Version of Its Enterprise CRM (PR Web)

Major Utility Selects Dolphin for First SAP® BW Archiving Implementation on SAP HANA (PR Web)

Comcast's ThePlatform Hooks Into Transcoding Systems
(Multichannel News)

E-Commerce Darling Fab Has Its Sights on Bricks and Mortar (Wired)
First Round Capital was an early backer.

Daily Links 12/17/2012: Medecision to lay off 83; Phorum 2013 to be focused on harnessing disruptive technology

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2 Chesco companies report combined 168 layoffs (Daily Local News)
Chesterbrook-based Medecision to lay off 83, mostly in software and tech support.

Philadelphia to Host National Business Technology Conference, Phorum 2013, Focused on Harnessing Disruptive Technology
Acclaimed Author and Innovation Thought Leader, Don Tapscott, Landed as Keynote Speaker
(PR Web)

How the NHL's Lockout Hurts NBC (Analysis) (Hollywood Reporter)

Who's Behind Comcast's Video Downloader? (Light Reading Cable)

Sprint, Clearwire Agree to Sweetened Offer (Multichannel News)
Comcast still owns small stake.

Court Reverses FCC Denial of Station License Reallocation to New Jersey, Delaware (Broadcasting & Cable)
Not sure offhand what this means, practically.

Lockheed’s Stevens Says Budget Impasse Unnerves Business (Bloomberg)
Lockheed has almost 10,000 employees in the Philly area, as well as numerous subcontractors.

SAP HANA: A real-time challenge to the Oracle empire (ZDNet)

Official Document Reveals the Rules of Oracle's Cloud (Computerworld)

Exclusive sneak peek at SAP's new Centennial Tower digs (San Francisco Business Times)

ING Direct Rebrand to Capital One 360 Irks Orange Ball Loyalists
Missed this from a month ago.

Research: Agile developers rule the roost, experience trumps toolsets (Gigaom)

SunGard receives ISO 27001 Certification for cloud services (Datacenter Dynamics)

Heartland Payment Systems® Acquires ECSI, Gains Additional Campus-Related Services and More Than 1,800 Higher Education Relationships (Business Wire)


Comcast Business Class says it is expanding fiber to premise footprint in Center City, Navy Yard

Tom Paine

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Source: Wikipedia

Comcast Business Services (branded as Comcast Business Class) has been working to ramp up bandwith to selected commercial districts within its service footprint, beyond the capabilities of coaxial cable to the premise. This has included using Ethernet over coax (EoC) to the premise over Docsis 3.0 in some locations, which can increase speed by a few times more than basic Docsis 2.0 coaxial, and what appeared to be limited, targeted use of fiber to the premise (FTTP) in certain situations (which could multiply potential speeds a few times more). Past deployments have included Boston, Seattle, and San Mateo, CA, as I wrote in late August, although these were quite limited in scope.

Now Comcast Business Class seems to stepping up the expansion, with an increased emphasis on fiber. This past week it announced that in Houston that it was expanding its fiber network there to 18 downtown buildings, containing a target market of roughly 3,000 new small and mid-size business customers. The company said it expects the expansion to be completed by early 2013. This is fiber directly to the building we are talking about. Comcast also said it was expanding its fiber networks in Chicago and Philadelphia.

So I asked a spokesperson for Comcast Business Class for more specificity regarding their plans for Philadelphia. They weren't ready to get into details, but I did get the following statement by email from Mike Maloney, VP of Business Services for Comcast's Freedom Region:

“Today, Comcast’s fiber network spans most of Philadelphia, making our Business Class Ethernet services available throughout the city. We have more recently expanded the network even further by bringing it into other areas including the Navy Yard and several additional Center City buildings.”

I'll be looking out for more details.

Comcast Business Services, which provides telecom services to mostly small and medium-sized enterprises, is one of the fastest growing segments within Comcast. Revenue will far exceed $2 billion in 2012, and it is growing at about a 35% annual rate.