Philly Enterprise Software Meetup: Temple prof on "Simplifying Enterprise Operations", May 1 at Alter Hall

Tom Paine

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This coming Wednesday, May 1, Matt Held's Philly Enterprise Software Group will hold its next meetup
at Temple University
(Alter Hall, Fox School of Business, Temple University - Main Campus, Philadelphia, Room 232) at 6:30pm.

As part of its "Expert Speaker Series", the meetup group will feature a presentation entitled "Simplifying Enterprise Operations" by Mart Doyle, Assistant Professor in the Department of Management Information Systems, The Fox School. Doyle builds upon his extensive corporate, academic and consulting experience in helping implement large enterprise ERP systems. Examples include Rohm & Haas's (since acquired by Dow) groundbreaking SAP ERP system, where he served as both a manager and a consultant, and Temple's own implementation of SunGard Higher Ed's (now Ellucian) Banner ERP system a few years back.

One thing Doyle (a Philly native) has focused on in his teaching and consulting is the job of the operations manager who has the real-time responsibility to oversee and keep these very complex environments running. The cost of downtime, both operationally and financially, is tremendous. Different segments or functions within the enterprise systems environment often use their own diagnostic and monitoring tools specific to their part of the operation. The central operations manager needs a dashboard that bridges these different environments and identifies where events are occurring within the infrastructure, what they relate to and how they can be addressed. Doyle will discuss implementing an events management system to simplify operations management.

Alter Hall, the Fox School's new $80 million home, opened in 2009. The Fox School's MIS department is certainly well known in the professional ranks although I sometimes think it doesn't get as much local recognition as it should. US News & World report ranked Fox MIS 17th in the country last year.


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