Plymouth Meeting-based Accolade names new management team, led by ex-Concur President Singh

Tom Paine



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Accolade, the Plymouth Meeting-based corporate health services firm, announced that Rajeev Singh has joined the company as chief executive officer and member of the company's Board of Directors. Singh most recently was co-founder, President & COO of Concur prior to its acquisition by SAP last year for $8.3 billion. Also, two other former Concur execs will join the company; Michael Hilton, another Concur co-founder, and Rob Cavanaugh will both be in senior operating positions. Along with their additions a dual headquarters structure will be established with a Seattle headquarters to complement the one in the Philadelphia area.

Rajeev Singh , new Accolade CEO


Singh was quoted in the Seattle Times as saying that Accolade’s Seattle headquarters will grow quickly and is eventually expected to house a triple-digit number of employees.

But that doesn’t mean the company will need to relocate its 700-plus employees, most of whom are in Philadelphia, Singh said, citing as examples other 'big technology' companies that need to have a “massive presence” in multiple cities.


Earlier this year, Accolade received $22.5 million in strategic financing from the parent company of Independence Blue Cross, and McKesson Ventures. According to CrunchBase, that round valued Accolade at $500 million.


Prior to this summer, Accolade had raised approximately $74 million, again according to CrunchBase. Carrick Capital Partners has been one large investor, while Comcast Ventures was another investor.

In the Spring of 2014, Accolade acquired konciergeMD, a software company based in Newtown Square, Pa., to enhance its consumer healthcare engagement service.


Tom Spann, Accolade co-founder who will now serve as Vice Chairman and COO, said in the release: "Raj and his team have deep experience in consumer design, technology, data science and serving large organizations."

I assume there was an investment transaction of some kind related to this move, though none was indicated in this announcement. I can guess there are some possible additional players behind it, but will await further information on that as well.



Links 11/2: Philadelphia Media Network plans 46 newsroom union layoffs; Quinn: SAP works to blend the generations in the office








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QVC: The unlikely juggernaut of mobile shopping
(The Washington Post)
Another piece from seems like an endless QVC PR offensive.

Quality Systems, Inc. Acquires HealthFusion for $165M (HIT Consultant)
Not clear whether this business, which essentially replaces one it just sold but is more focused on the Cloud, will be directly under Horsham-based NextGen Healthcare's direction.

Philadelphia Media Network plans 46 newsroom union layoffs (Philadelphia Inquirer)


How Virtustream founders turned down one acquisition and then sold for 3X at $1.2B (VentureBeat)

Oracle OpenWorld 2015 – Oracle’s Omni-Cloud and its relevance in today’s digital world (Diginomica)

Quinn: SAP works to blend the generations in the office (San Jose Mercury News)


Email marketing giant Constant Contact acquired for $1 billion (VentureBeat)

Publicis Buys Healthcare Unit Of PDI (MediaPost)


phillytechnews bytes






Sunday Morning Tech Buzz 11/1: Does an 'army' run the business; Oracle vs AWS, The Weather Company & IBM; Rite Aid

Tom Paine



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(Where I somehow try to answer questions I haven't been able to answer the rest of the week, at a time when I'm least capable of doing so. And sometimes don't finish on time.)




I have a theory thst any business is run by an "army", the most significant part of a business that defines its culture and often its profits. In some organizations its the salesforce, in others its the engineers etc. In others it crosses functional boundaries, such as friends of the founder. In any event, this army sets the marching beat for the entire company, and anyone who crosses it does so at it their own peril.


For those of you who can remember Circuit City, its army was probably its highly commisioned salesforce. But Circuit
A Circuit City Store being decommissioned /
Wikipedia
City failed to recognize that the salesforce was less needed, perhaps no longer needed at all, to sell consumer electronics to a more educated generation of consumers. And a company called Best Buy walked right over them. Of course, since then Best Buy has been walked over by the Internet, but so far has found ways to survive.

At its best, the army is a powerful machine. But at its worse, it bcomes a self-protecting mechansim that fails to let a company adapt to change

As Oracle proclaims its competitiveness with Amazon Web Services, I lsugh at the idea of a highly commisoned Oracle salesperson taking an order for a one server at $10 per month. Of course, that would never happen, but there are many other ways that Oracle salespeople, several of them senior executives, could take its own low-cost effort down.



The idea of splitting up the Weather Company (in which Comcast's NBC has partial ownership) and selling the data/analytice portion to IBM as in the deal announced this week, raised enough questions, such as "is this what IBM really needs to invest in to save its declining business". But the idea caught more fire on the Internet, where many people who didn't know as much about the details took potshots at it, such as, "IBM has finally found a way to buy into the clouds" etc. Read more in this Fortune article.



Rite-Aid, which announced this week its sale to Walgreens (leaving us with what, two national drug store chains), owned a company, atarted by an ex-Sunoco executive, called SASI, which provided in store point of sale (POS) systems that were considered innovative at the time. SASI, which stood for Stores Automated Systems Inc., was based in Bristol, Bucks County.

Couldn't find a trace of it after 1997, so if anyone knows what happened to it, reach me at @phillytechnews on twitter or email me at phillytechnews@gmail.com.


Highlights 11/1: Ad Age tells story of SAP's, others' links with telco data







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SAP Chief Bill McDermott Embarks on Health Care Mission After Losing His Eye
(NY Times)

The $24 Billion Data Business That Telcos Don't Want to Talk About (Ad Age)


EMC May Float Pivotal in IPO Next Year in a Plan Blessed by Dell (Re/code)

Square breathes sigh of relief as Amazon discontinues its credit card reader (The Verge)

Android, Chrome May Become Single OS: Rumor Mill (Information Week)



QVC BRINGS SHOPPING TO APPLE TV (Pymnts)

IBM buying The Weather Company is literally a joke on Twitter (Fortune)



IMPACT 2015 Capital Conference; Interactive, local & politicians (But won't the election be over?)


Tom Paine



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PACT's IMPACT 2015 Capital Conference kicks off on Tuesday, November 3 and runs through November 4, primarily at the Ritz-Carleton Philadelphia. The traditional gathering will be held on the 4th at the Crystal Tea Room at the conclusion of events.

And a surprise guest will add to the energy surrounding the event.

The keys to this year's program are more interactive (as in people-to-people, not machine-to-machine) events, according to Michael C. Heller, President & CEO of Cozen O'Conner, the event sponsor, and an emphasis on showcasing more local investors. (I spoke by phone with Heller and Ira Gubernick, psrtner.) Last year there were some gripes when a panel of out of town VC's were asked to give their views of the Philadelphia tech ecosystem as a place to invest. According to some (I was not present), their views towards Philadelphia were rather dismissive. While outside perspective is always helpful and needed, this year key panels will be staffed almost entirely by local investors, all proven with sound, imaginative approaches and big league track records.
Michael C. Heller /President & CEO
Cozen O'Conner
Heller has raised Cozen's profile considersbly since the dark days of 2007. Since then Cozen has benefitted from a combination of organic and inorganic growth, while expanding both the client base and the diversity of the attorneys in the firm.


Heller believes that in order to best serve entrepreneurs, Cozen itself must be an entrepreneurial firm. The two things go hand-in-hand.

Cozen's website states that "an important element of Michael’s practice is making the necessary introductions to help clients raise capital and find joint venture partners and he is constantly relied upon for his business acumen and investment instincts." Heller is personally active as an entrepreneur; for instance, he's part owner of the Valley Forge Convention Center (which includes the casino) so he knows what its like to put his own money into a venture. He's from the Philadelphia area and received his law degree from Villanova after graduating from Penn State.

While Cozen is certainly well established and respected in the Philadelphia entreprenurial community, through this sponsorship and other activities it is engaged in it appears to be raising its visibility a bit more to reflect its growth.

By "more interactive", PACT has expanded on a theme it started in recent years of having entrepreneurs and investors talking with other knowledgeable individuals rather than talking into thin air. A key addition to this year's program will be "The Lion's Den", in which a group of the Philly area's top tech investors will interview some of the most promising ventures that presented during the day panels. It was described to me as being more "Shark Tank" than "Apprentice"; as far as I've heard Mr. Trump is no where on the agenda. By the way, now Mr. Trump says he is the world's best stock picker, so perhaps he should have his own special panel that we all should attend.

The panel for "The Lion's Den" includes Jonathan Brassington, CEO & Partner, LiquidHub (who has also msde some angel investments such as one in SevOne's early days), Walter (Buck) Buckley, Co-Founder and Chief Executive Officer, Actua (formerly ICG), Robert Corrato, M.D. Founder & Managing Partner, Devon Hill Capital Partners, Michael Hagan, Managing Partner, Hawk Capital Partners (ex Verticalnet, Nutrisystem, and LifeShield Home Security), and Michael Wells, Managing Director, Princeton Biopharma Capital Partners, LLC. The moderator will be Marc R. Lederman of NewSpring Capital.


Another panel that should be exciting is "Next Generation Philadelphia investors". These are five individual Philadelphians who, at relatively young ages, have become established investors or venture capitalists in their own rights, and will be important in building a bridge to the future. This group panel, moderated by Juliana Reyes of Technical.ly Philly, consists of:


  • Michael DiPiano, Managing General Partner, NewSpring Capital
  • Karen Griffith-Gryga, Managing Partner, DreamIT Ventures
  • Sashi Reddi, Investment Partner, Serial Entrepreneur, Gabriel Investments
  • Richard Vague, Managing Partner, Gabriel Investments
  • David Bookspan, Founding Partner, DreamIT Ventures
  • Stephen T. Zarrilli, President and CEO, Safeguard Scientifics, Inc.

Reddi, who works out of Philadelphia and  his native India, is a Wharton PHD who has backed numerous firms, the most well-known of which was AppLabs, the software testing firm that sold to CSC in 2011 for a few hundred million. The Indian tech press always claims him as a resident, although on LinkedIn he gives Philadelphia as his place of residence. But that's arguing over minutiae. aa its been clear over time that he cares deeply about and spends considerable time in both countries.

He's since invested in several ventures, some with Philly ties, such as KonciergeMD, which was acquired by Accolade, and iMomentous, which just changed its name to Phenom People and raised an additional $6 million. Recently,he joined forces with Philadelphia's Gabriel Investments. He is also Founder and Trustee of the SRI Charitable Trust, which helps poor chidren in India.

Zarelli, first as CFO and more recently as CEO of Safeguard Scienifics, has help bring clarity and transparency to a company that appeared as a confused mess to many investors. Its public financial reporting system is something to be admired. He was credited for much of the success of Safeguard's portfolio during his years as CFO, and the pipeline appears well stocked to continue.

A LaSalle University grad, he chairs its Board of Trustees, and is involved in various other business and community organizations.

The keynote speaker's address, to be held in a "fireside chat" format similar to last year, will be held as a conversation between Michael Rubin and his friend, David Adelman, President & CEO, Campus Apartments and Co-Founder and Chairman, Franklin Square Capital Partners.

Rubin's business story is transformative. He started a business when barely a teenager that eventually became GSI Commerce, a leading order taker and fulfiller of sporting goods and later other products (Toys"R"Us became a major client). Now GSI Commerce was a great business, more than most of us could hope to build.

But its nature was typified by Rubin's own appearance on 'Undercover Boss'in 2010. He, a reasonably fit young man, couldn't do the job his employees had to do for close to minimum wage in one of GSI's fulfillment warehouses. And you could see clearly that most of the warehouse jobs were like that.

And much like Amazon until recently, GSI was barely making profits and always seeming to need more cash. It was hardly the great digital enterprise of the future. GSI since 2001 posted losses in all but two of its fiscal years until its acquisition.

So Ebay came along. Despite its very bright people, I'm not sure Ebay knew what GSI Commerce really did. But they took "the hardest part" of GSI Commerce of its hands for $2.4 billion, and left the golden goose, the sports apparel licensing and online fulfillment business that offered better margins and more merchandising and marketing control than the rest of GSI Commerce did. Plus added to that was GSI Commece's recent acquisition of another licensed sports apparel online retailer,Fanatics, which was booming. Added to GSI's own sports licensing business, it became a monster. It was valued at over $3 billion two years ago, there is really no telling what its valuation is today (Fanatics completed a smaller financing round recently).

To put a ribbon on the package, Ebay let Rubin keep his other two businesses, ShopRunner and RueLaLa, and threw in some cash for these to boot. And Fanatics, ShopRunner and RueLaLa were all wrapped up in a nice little package called Kynetic LLC for Rubin to keep.

This is just my version of events. The valuations of the Kynetic businesses may go down in the current private company (don't call it a bubble) cooling. And I'm not implying that GSI did anything it shouldn't have done. Only that Ebay was so wiling to accommodate them. Ebay sold GSI Commerce (which they renamed Ebay Enterprise) earlier this year for $925 million. See what happened after the sale .

Maybe Michael Rubin should write a new, improved version of The Art of the Deal.

(Update 11/11): The Inquirer's Joe DiStefano's piece on GSI Commerce and Rubin's recounting of its acquisition by Ebay at the IMPACT event is worth a read.




Governor Wolf is expected to "make remarks" at Wednesday morning's opening session, following Mayor Nutter's. While Wolf ran the family building supply company back in York for many years, many legislators are not convinced he understands the needs of the state's business community. But it says "remarks", which means you're not going get a policy speech.


Another thing to watch for is US women's soccer star Carli Lloyd, late on Wednesday morning. As many remember, she scored three goals in the first 16 minutes in the FIFA World Cup final. She's also from Delran, NJ. Few of us are going to achieve that kind of elation, but it makes you think about working for goals that would be extremely satisfying in your or your teammates' lives.


Links 10/29: Arris Drops; 3Q Revenue Miss; Gartner magic quadrant for database management systems is out


Walgreens-Rite-Boots-Aid-Alliance: Trust us, it will work! (Fortune)

X1 momentum could result in Comcast adding 25K+ video subs in Q4, analyst says (FierceCable)


Arris Drops; 3Q Revenue Miss; 4Q Guidance Dimmer Than Expected (Barron's Tech Trader Daily)
Arris is in part an area firm since it acquired Horsham-based Motorola Home from Google.

Magic Quadrant for Operational Database Management Systems (Gartner)


Oracle Sued by N.Y. Pension Over Political-Giving Disclosure (Bloomberg)

Software Problems Delay NBPA Pilot Program for License Plate Readers (New Brunswick Today)


Its Official: IBM to buy Weather Channel data & analytics assets



Tom Paine



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Officially announced: IBM is buying The Weather Company's tech & data assets to integrate with Watson.

IBM lays out a rather detailed game plan for what it plans are for the Weather Channel assets here. (BTW, that document was available online last night, minus the purchase announcement). The plan envisions specific services tailored to vertical consumer and business markets. This is another set of apps for its Watson analytical engine (I guess that what I should call it). Of course, I've learned that IBM, like the Pentagon, is great at making detailed plans. The key is execution.

Although terms were not announced, previous reports estimated the price to be in the $2 billion range.

Comcast's NBC owns about 1/3 of TWC, along with two private equity firms who own the rest. The deal would only include TWC's weather data and various analytical tools, not the broadcasting operation.

You might be happy to hear that Al Roker wasn't included in the deal, but his show was dropped late last month anyway, though he'll continue to make mobile-only video clips in the morning. TWC's owners (Bain and The Blackstone Group, both very smart, have been Comcast's PE partners) have been unhappy with broadcast ops, though I think their own missteps have added to the problems. A major programming overhaul began in September.

The three current owners paid a bit less than $3.5 billion in 2008 to acquire TWC from Landmark Communications, according to a report at the time in the New York Times.







RIP Thomas Stemberg, Staples founder







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A quick note on Thomas Stemberg, founder of Staples, who passed away recently at the age of 66.

The concept of an office supply superstore seems rather old-fashioned now with Walmart and Amazon around, back when he started Staples in 1986 it was revolutionary. Until then the office supply category was the domain of specialists. There were larger vendors who catered to big companies, but the small guys were dependent upon the old-fashioned neighborhood office supply stores, with their high prices, limited selection and slow service.

While Stemberg would eventually have Mitt Romney at Bain Capital behind him, he actually by himself stocked the shelves in the early stores to get them up and running.

And although Stemberg, a former grocery executive with a Harvard MBA, probably didn't plan it this way, in my memory it seemed as if Staples pionereed the category of providing a consumer-like msss marketing approach for selling products or services to the SMB and SOHO markets, in turn making it possible for those firms to function as never before.





PA's Rite-Aid gives it up to Walgreens, but at nice premium; IBM says SEC looking at its revenue recognition practices, while Weather Channel deal looms







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Can Oracle lead in the cloud? Only if customers follow (PC World)

Oracle talks up a slew of Amazon-like cloud services (Fortune)


Oracle’s moment clouded by the likes of competitor Workday (Fortune: Data Sheet)

Oracle cloud ERP adds manufacturing, supply chain planning (TechTarget)


IBM Says the SEC Is Investigating Accounting for Revenue Recognition (Bloomberg)

IBM nears $2B deal for Weather Channel’s digital assets (MarketWatch)
Comcast's NBC owns about 1/3 of TWC, along with two private equity firms who own the rest. The deal would only include TWC's weather data and various analytical tools, not the broadcasting operation.

You might be happy to hear that Al Roker wasn't included in the deal, but his show was dropped late last month anyway, though he'll continue to make mobile-only video clips in the morning. TWC's owners (Bain and The Blackstone Group, both very smart, have been Comcast's PE partners) have been unhappy with broadcast ops, though I think their own missteps have added to the problems. A major programing overhaul began in September.

The three current owners paid a bit less than $3.5 billion in 2008 to acquire TWC from Landmark Communications, according to a report at the time in the New York Times.


Walgreens says will buy smaller drugstore rival Rite-Aid (Reuters)


Rite Aid purchase shocks East Pennsboro Twp. officials (PennLive)



Dreamit day shows off latest health start-ups
(Philadelphia Inquirer)

Fast-growing Center City tech company (RJMetrics) keeps expanding (Philadelphia Business Journal)

UPDATE 1-Sports fantasy trade group creates control board, wants to self-regulate (Reuters)