Philly Tech Venture Roundup: WeWork sues ex-employee over story; Zenefits, Evariant, roundCorner, CenTrak



Tom Paine



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WeWork Northern Liberties


WeWork sued a former employee who apparently was the primary source for a Bloomberg article suggesting that the coworking giant was well off the mark on some key performance metrics.

After raising more than $400 million at a $16 billion valuation in March, WeWork in late April generated an internal forecast that reduced a 2016 profit forecast by 78 percent, cut its revenue estimate by 14 percent and disclosed a 63 percent surge in projected negative cash flow, Bloomberg reported.

WeWork accused Joanna Strange, who was fired June 10, of unlawful access to its computers and of stealing confidential and proprietary information.

In Philadelphia, New York-based WeWork has opened one space in Northern Liberties and another opening is planned in Center City (Walnut Street) later this summer.







In an article on Theranos in the Wall Street Journal, another Unicorn meltdown at HR benefits software firm Zenefits (devalued from $4.5 billion to $2 billion) is also discussed. In a rather pointed barb at (SAP) SuccessFactors founder Lars Dalgaard, now with Andreessen Horowitz, the Journal wrote:

"Health-benefits broker Zenefits had a single outside board member, Lars Dalgaard of Andreessen Horowitz, until five months ago. He had no experience in the regulated-insurance business and encouraged the company to grow quickly and to secure the highest possible valuation in its last round of financing, say people familiar with the matter."

I wonder what people that came from.




Farmington, Connecticut-based Evariant, which offers healthcare providers a platform to analyze data, execute marketing campaigns, and improve patient engagement, has received an undisclosed investment from McKesson Ventures (McKesson has since announced moves to largely exit healthcare tech) and Salesforce Ventures. The additional investment completes the $42.3 million Series C round the company announced in November.

Evariant also brought on a CFO who has led three companies through IPOs.

Evariant is another niche vertical startup within the Salesforce ecosystem. But unlike Veeva Systems, which helps companies market to physicians and healthcare organizations, Evariant turns that model on its head and builds upon Salesforce CRM to help healthhcare practices and large health systems market to and manage relationships with groups and end users.

By comparison, Veeva required only $7 million in capital to reach a $4 billion market value.

I assume, but can't confirm, that Evariant has the same type of market protection from Salesforce for its vertical that Veeva has for CRM within Life Sciences. But I can't but help wonder if the interests of the two companies might collide at some point, particularly in the area of clinical data that both are keen on collecting.




Villanova-based roundCorner, which provides fundraising software for non-profits, altered its relationship with Salesforce. It will no longer directly rely on being promoted and sold by Salesforce's sales organization. roundCorner will take on full responsibility for sales and suppport.

While this may sound like a negative, it will actually reduce channel confusion and put roundCorner more in control of customer experience. roundCorner competes with a much larger Blackbaud in enterprise-level fundraising systems for non-profits (NGO Connect) and educational institutions.



In a deal I missed in February, Newtown-based CenTrak was acquired by a UK health tech firm, Halma, for about $140 million.

CenTrak is a kind of IoT play - its base technology is RFID - for tracking assets and items in a hospital environment. CenTrak has a well-established install base, and KLAS recently rated CenTrak to be the most scalable RTLS (real-time locating systems) vendor based on the number of use-cases deployed per customer.

Co-founders Ari Naim (Drexel), Israel Amir (Drexel) and Gideon Naim needed less than a million dollars of VC funding, at least according to CrunchBase.


Links 7/17: Comcast Brings Internet to Public Housing; American Water Works to Relocate HQ to Camden Waterfront





WeWork sues ex-employee for disclosing information to reporters (Reuters)

Comcast Restores Service After Outages Across Northeast (NBC Connecticut)


SevOne READY Enables Collaborative Digital Infrastructure Management Ecosystem



SevOne READY Enables Collaborative Digital Infrastructure Management Ecosystem

Boston - SevOne, a leading provider of digital infrastructure management solutions, today announced the launch of the SevOne READY Program. SevOne READY is a new technology and go-to-market alliance program that allows technology providers to leverage their solutions and the open interfaces of the SevOne Digital Infrastructure Management Platform to help drive its customers’ journey to the cloud. Program participation will allow partners to create integrated offerings in key areas including software-defined networking environments, datacenter server and storage, hybrid cloud, business analytics, the Internet of Things and more.

As today’s global businesses transform into digital enterprises differentiated by software, applications and continuous innovation, new digital infrastructures are being created to support their business goals. These next-generation infrastructures are complex and rapidly evolving – too rapidly to be handled by any single solution that today’s standalone vendors can provide. With SevOne READY, the Company and its partners will facilitate collaboration across the entire digital infrastructure environment. Participating industry leading digital infrastructure vendors include Cisco, Ciena, Dell, Gigamon, HP Enterprise, Ixia, Juniper Networks, Pure Storage, and Viptela.

“SevOne’s unique approach to digital infrastructure management enables our customers to accelerate their journey to the cloud via better visualization, analysis and interaction with the entirety of their infrastructures,” said Jack Sweeney, CEO, SevOne. “With SevOne READY, we are bringing even more value by optimizing challenging end-to-end IT business processes and delivering new integrated services and solutions. We highly value our alliance partners and look forward to ensuring that our growing list of customers around the world have access to industry-leading solutions to address their most important IT operational challenges.”

The SevOne Digital Infrastructure Platform empowers Operations and IT teams to manage complex infrastructures by removing visibility gaps and providing true speed at scale to enable the power of integrated metrics, flows, logs, and to improve end user experience. SevOne recently unveiled a series of enhancements, including SevOne 5.6 and SevOne Performance Log Appliance 2.1, that offer customers unprecedented business agility to proactively manage more of their digital infrastructure, visualize and report in real time, and troubleshoot using logs at scale.

“In today’s market, it’s imperative for leading vendors to work collaboratively for joint customer success,” said Nolan Greene, senior research analyst, IDC. “We are pleased to see SevOne working together with some of the key players in enterprise technology to deliver exceptional end-to-end digital infrastructure management.”

“We are excited to see that SevOne has taken the lead on organizing an ecosystem that will provide us with a wide variety of choice in building solutions to meet our varied customer needs while simplifying end-to-end digital infrastructure management. This is extraordinarily important where speed to delivery can make the difference between winning or losing new business opportunities,” said Eric Sharpsten, CTO, Lockheed Martin IS&GS.

“A key to increasing network intelligence is data analysis. Collecting these analytics across multivendor environments, at any scale, can be challenging. SevOne’s solutions help us to more fully integrate at scale,” said Paul Obsitnik, Vice President of Service Provider Portfolio Marketing, Juniper Networks. “By supporting an open ecosystem approach, the SevOne READY program makes multi-vendor product implementations much simpler for our service provider customers to deploy, thus helping them maximize their IT investments and reduce service time-to-market.”

SevOne READY offers a range of benefits to alliance partners including:
Technology and Customer Value

Ease of integration with the SevOne Digital Infrastructure Platform
Dedicated alliance program management
Device/Solution integration certification
Access to SevOne Technical Support

Technology and Customer Value

Joint GTM planning, including content development and demo creation support
Joint lead generation through webinars, regional marketing events, and sponsorship opportunities

For more information on the SevOne READY program, please visit www.sevone.com/alliances.

About SevOne
SevOne provides the only infrastructure performance monitoring solution engineered for Speed at Scale for the world’s most demanding service-delivery environments. The patented SevOne ClusterTM architecture leverages distributed computing to scale infinitely and collect millions of objects to provide real-time reporting and help organizations prevent outages. SevOne customers include seven of the world’s 13 largest banks, enterprises, CSPs, MSPs and MSOs. SevOne is backed by Bain Capital Ventures. More information can be found at www.sevone.com. Follow SevOne on Twitter at @SevOneInc.
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Links 7/15: Azure vs AWS – cloud wars move to the app building layer; AccuWeather’s compute strategy takes forecasting to the Cloud at Scale





Links 7/14: Musk says Tesla that crashed in Pennsylvania was not on Autopilot; Ballmer shares vision for online streaming service for Clippers





Comcast suffers communications woes on one front, but sees new opportunities on another



Tom Paine



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Comcast blamed a data center outage for a business voice outage lasting at least five hours yesterday afternoon and evening, the Denver Post reported.

The location of the data center wasn't identified in the Post article, or any other source found so far.

The outage hit small businesses around the country hard, as many lost real business and couldn't communicate with customers.

Consumers are touchy about service interruptions, but small business customers are probably more so. It took Cable a long time to convince business customers that its phone service was reliable enough to switch from telco landlines. But some are probably doubting the wisdom of that switch today.

The Post quoted a Comcast spokesperson as saying:

“It’s significant, no doubt about it. When you’re a business and your phones go down, it’s problematic. We realize people rely on this critical communication and we are taking it seriously.”

The spokesperson added that about 950,000 business customers were effected, and that only voice was impacted.

Philly Tech News asked a Comcast representative about the location of the data center failure, but was told Comcast is not disclosing it. Comcast confirmed that the network carrying its business voice traffic is completely independent from its consumer network. Comcast said it is "performing a root cause analysis to make sure this doesn't happen again."

"Data center outage" often means a cloud software problem.

Update: This is the system that presumably crashed:



Comcast introduced Business VoiceEdge in 2012, based on the BroadSoft platform.

Separately, Comcast is making some significant personnel moves, including one suggesting an increased focus on wireless. Multichannel News cited sources as indicating that EVP Sales and Marketing Operations Greg Butz would be heading up a new mobile unit.


BTW, Comcast shares hit a new all time high a few days back:





Links 7/13: Netsuite in play?; Comcast cites data center power outage as phone failure cause





Comcast outage reports - mostly business phone service - continue coast to coast

Comcast is experiencing what appears to be a major nationwide outage. Most reports emphasize the word "phone".




Looks pretty, all light up like a christmas tree.


Comcast phone outage hits business customers
(The Boston Globe)


Links 7/12: DreamIt Partners With Blackboard; Philly's CorpU scores big Dow Chemical deal





Philadelphia-based Thomson Reuters Intellectual Property & Science acquired by PE firms for $3.55 billion



Tom Paine



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What's the biggest financial deal in Philadelphia so far this year?

Well,you could say Comcast's $4 billion acquisition of Dreamworks Animation. And I'm sure there have been others I'm not thinking of right now. But the $3.55 billion private equity acquisition of Thomson Reuters' Intellectual Property and Science business announced yesterday is close.

Though headquartered on Spring Garden Street in Philadelphia, Thomson Reuters IP & S is spread all over the country and indeed the world, a result of the acquisition strategy initiated by one of Thomson Reuters' predecessors, International Thomson, a Canadian outfit that grew out of a small newspaper.

Roy Thompson (The Lord Thomson of Fleet) later became a leading UK newspaper and media mogul, and further profited from a timely investment in North Sea oil. He needed a safe strategy to invest his wealth in. Besides newspapers (still considered attractive back then) and text books, Thomson's son and successor (he used the title in the UK, but not while in Canada) discovered specialized professional database publishing.

The Institute for Scientific Information, founded in Philadelphia by Eugene Garfield and a pioneer in citation indexing, was later acquired by Thomson.

Eugene Garfield / Wikipedia


People had collected and published professional information sources for centuries, but computerization opened up new methods of storing, manipulating and displaying information, making it more valuable. Thomson Reuters IP&S doesn't have any one single business that is huge. Rather they are in defensible niches that are difficult for anyone else to duplicate or disrupt. IP & S sold for approximately 3.5x revenue, a multiple justified only by its predictable cash flow for a low growth business.

International Thomson was later merged with other Thomson properties into Thomson Corporation, which acquired Reuters in 2008 to form Thomson Reuters. David Thomson, the 3rd Lord Thomson of Fleet and grandson of Roy, is chairman.

The information business - particularly medical and scientific,  has long been a mainstay of Philadelphia's commercial success. Some properties or titles date to back to colonial or early American times. Reed Elsevier (now RELX Group ) and Wolters Kluwer are other major owners with a Philadelphia presence. Europeans were often ahead of Americans in seeing the long-term value of these businesses. And now, Asian money and market potential were evidently keys to yesterday's transaction.