WeWork sues ex-employee for disclosing information to reporters (Reuters)

Comcast Restores Service After Outages Across Northeast (NBC Connecticut)


SevOne READY Enables Collaborative Digital Infrastructure Management Ecosystem



SevOne READY Enables Collaborative Digital Infrastructure Management Ecosystem

Boston - SevOne, a leading provider of digital infrastructure management solutions, today announced the launch of the SevOne READY Program. SevOne READY is a new technology and go-to-market alliance program that allows technology providers to leverage their solutions and the open interfaces of the SevOne Digital Infrastructure Management Platform to help drive its customers’ journey to the cloud. Program participation will allow partners to create integrated offerings in key areas including software-defined networking environments, datacenter server and storage, hybrid cloud, business analytics, the Internet of Things and more.

As today’s global businesses transform into digital enterprises differentiated by software, applications and continuous innovation, new digital infrastructures are being created to support their business goals. These next-generation infrastructures are complex and rapidly evolving – too rapidly to be handled by any single solution that today’s standalone vendors can provide. With SevOne READY, the Company and its partners will facilitate collaboration across the entire digital infrastructure environment. Participating industry leading digital infrastructure vendors include Cisco, Ciena, Dell, Gigamon, HP Enterprise, Ixia, Juniper Networks, Pure Storage, and Viptela.

“SevOne’s unique approach to digital infrastructure management enables our customers to accelerate their journey to the cloud via better visualization, analysis and interaction with the entirety of their infrastructures,” said Jack Sweeney, CEO, SevOne. “With SevOne READY, we are bringing even more value by optimizing challenging end-to-end IT business processes and delivering new integrated services and solutions. We highly value our alliance partners and look forward to ensuring that our growing list of customers around the world have access to industry-leading solutions to address their most important IT operational challenges.”

The SevOne Digital Infrastructure Platform empowers Operations and IT teams to manage complex infrastructures by removing visibility gaps and providing true speed at scale to enable the power of integrated metrics, flows, logs, and to improve end user experience. SevOne recently unveiled a series of enhancements, including SevOne 5.6 and SevOne Performance Log Appliance 2.1, that offer customers unprecedented business agility to proactively manage more of their digital infrastructure, visualize and report in real time, and troubleshoot using logs at scale.

“In today’s market, it’s imperative for leading vendors to work collaboratively for joint customer success,” said Nolan Greene, senior research analyst, IDC. “We are pleased to see SevOne working together with some of the key players in enterprise technology to deliver exceptional end-to-end digital infrastructure management.”

“We are excited to see that SevOne has taken the lead on organizing an ecosystem that will provide us with a wide variety of choice in building solutions to meet our varied customer needs while simplifying end-to-end digital infrastructure management. This is extraordinarily important where speed to delivery can make the difference between winning or losing new business opportunities,” said Eric Sharpsten, CTO, Lockheed Martin IS&GS.

“A key to increasing network intelligence is data analysis. Collecting these analytics across multivendor environments, at any scale, can be challenging. SevOne’s solutions help us to more fully integrate at scale,” said Paul Obsitnik, Vice President of Service Provider Portfolio Marketing, Juniper Networks. “By supporting an open ecosystem approach, the SevOne READY program makes multi-vendor product implementations much simpler for our service provider customers to deploy, thus helping them maximize their IT investments and reduce service time-to-market.”

SevOne READY offers a range of benefits to alliance partners including:
Technology and Customer Value

Ease of integration with the SevOne Digital Infrastructure Platform
Dedicated alliance program management
Device/Solution integration certification
Access to SevOne Technical Support

Technology and Customer Value

Joint GTM planning, including content development and demo creation support
Joint lead generation through webinars, regional marketing events, and sponsorship opportunities

For more information on the SevOne READY program, please visit www.sevone.com/alliances.

About SevOne
SevOne provides the only infrastructure performance monitoring solution engineered for Speed at Scale for the world’s most demanding service-delivery environments. The patented SevOne ClusterTM architecture leverages distributed computing to scale infinitely and collect millions of objects to provide real-time reporting and help organizations prevent outages. SevOne customers include seven of the world’s 13 largest banks, enterprises, CSPs, MSPs and MSOs. SevOne is backed by Bain Capital Ventures. More information can be found at www.sevone.com. Follow SevOne on Twitter at @SevOneInc.
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Links 7/15: Azure vs AWS – cloud wars move to the app building layer; AccuWeather’s compute strategy takes forecasting to the Cloud at Scale





Links 7/14: Musk says Tesla that crashed in Pennsylvania was not on Autopilot; Ballmer shares vision for online streaming service for Clippers





Comcast suffers communications woes on one front, but sees new opportunities on another



Tom Paine



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Comcast blamed a data center outage for a business voice outage lasting at least five hours yesterday afternoon and evening, the Denver Post reported.

The location of the data center wasn't identified in the Post article, or any other source found so far.

The outage hit small businesses around the country hard, as many lost real business and couldn't communicate with customers.

Consumers are touchy about service interruptions, but small business customers are probably more so. It took Cable a long time to convince business customers that its phone service was reliable enough to switch from telco landlines. But some are probably doubting the wisdom of that switch today.

The Post quoted a Comcast spokesperson as saying:

“It’s significant, no doubt about it. When you’re a business and your phones go down, it’s problematic. We realize people rely on this critical communication and we are taking it seriously.”

The spokesperson added that about 950,000 business customers were effected, and that only voice was impacted.

Philly Tech News asked a Comcast representative about the location of the data center failure, but was told Comcast is not disclosing it. Comcast confirmed that the network carrying its business voice traffic is completely independent from its consumer network. Comcast said it is "performing a root cause analysis to make sure this doesn't happen again."

"Data center outage" often means a cloud software problem.

Update: This is the system that presumably crashed:



Comcast introduced Business VoiceEdge in 2012, based on the BroadSoft platform.

Separately, Comcast is making some significant personnel moves, including one suggesting an increased focus on wireless. Multichannel News cited sources as indicating that EVP Sales and Marketing Operations Greg Butz would be heading up a new mobile unit.


BTW, Comcast shares hit a new all time high a few days back:





Links 7/13: Netsuite in play?; Comcast cites data center power outage as phone failure cause





Comcast outage reports - mostly business phone service - continue coast to coast

Comcast is experiencing what appears to be a major nationwide outage. Most reports emphasize the word "phone".




Looks pretty, all light up like a christmas tree.


Comcast phone outage hits business customers
(The Boston Globe)


Links 7/12: DreamIt Partners With Blackboard; Philly's CorpU scores big Dow Chemical deal





Philadelphia-based Thomson Reuters Intellectual Property & Science acquired by PE firms for $3.55 billion



Tom Paine



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What's the biggest financial deal in Philadelphia so far this year?

Well,you could say Comcast's $4 billion acquisition of Dreamworks Animation. And I'm sure there have been others I'm not thinking of right now. But the $3.55 billion private equity acquisition of Thomson Reuters' Intellectual Property and Science business announced yesterday is close.

Though headquartered on Spring Garden Street in Philadelphia, Thomson Reuters IP & S is spread all over the country and indeed the world, a result of the acquisition strategy initiated by one of Thomson Reuters' predecessors, International Thomson, a Canadian outfit that grew out of a small newspaper.

Roy Thompson (The Lord Thomson of Fleet) later became a leading UK newspaper and media mogul, and further profited from a timely investment in North Sea oil. He needed a safe strategy to invest his wealth in. Besides newspapers (still considered attractive back then) and text books, Thomson's son and successor (he used the title in the UK, but not while in Canada) discovered specialized professional database publishing.

The Institute for Scientific Information, founded in Philadelphia by Eugene Garfield and a pioneer in citation indexing, was later acquired by Thomson.

Eugene Garfield / Wikipedia


People had collected and published professional information sources for centuries, but computerization opened up new methods of storing, manipulating and displaying information, making it more valuable. Thomson Reuters IP&S doesn't have any one single business that is huge. Rather they are in defensible niches that are difficult for anyone else to duplicate or disrupt. IP & S sold for approximately 3.5x revenue, a multiple justified only by its predictable cash flow for a low growth business.

International Thomson was later merged with other Thomson properties into Thomson Corporation, which acquired Reuters in 2008 to form Thomson Reuters. David Thomson, the 3rd Lord Thomson of Fleet and grandson of Roy, is chairman.

The information business - particularly medical and scientific,  has long been a mainstay of Philadelphia's commercial success. Some properties or titles date to back to colonial or early American times. Reed Elsevier (now RELX Group ) and Wolters Kluwer are other major owners with a Philadelphia presence. Europeans were often ahead of Americans in seeing the long-term value of these businesses. And now, Asian money and market potential were evidently keys to yesterday's transaction.


Merck’s Healthcare Services & Solutions Invests in Majority Stake in StayWell


Business Wire
Merck’s Healthcare Services & Solutions Invests in Majority Stake in StayWell
July 11, 2016 07:00 AM Eastern Daylight Time

YARDLEY, Pa.--(BUSINESS WIRE)--The StayWell Company LLC (“StayWell” or “the Company”), a portfolio company of Vestar Capital Partners (“Vestar”), today announced that Healthcare Services & Solutions, LLC (“HSS”), a wholly owned subsidiary of Merck & Co., Inc., Kenilworth, New Jersey, U.S.A. (“Merck”), has invested in a majority stake in the Company.

“The StayWell organization offers several significant enhancements for the existing HSS businesses, particularly with its rich health care content, delivered across multiple channels”


StayWell will continue to operate as an independent entity after the transaction. Vestar will retain a significant minority stake in the Company. Terms of the transaction were not disclosed.

HSS offers services and solutions that help patients, providers, and payors around the world achieve improved health care outcomes more efficiently and at a lower cost, through cutting-edge illness prevention and wellness programs and care management offerings. HSS operates as a separate business unit, independent from Merck’s pharmaceutical products business. Merck is known as MSD outside the United States and Canada.

“Allying StayWell with a Fortune ‘100’ global leader in health care provides access to increased resources that will propel StayWell’s product development and innovation. We look forward to offering our clients improved services and solutions to address their health care challenges, business objectives, and organizational needs,” said Bill Goldberg, Chief Executive Officer, StayWell.

“In addition, HSS’s existing portfolio of services and solutions has the potential to grow StayWell’s offerings and client base,” said Goldberg. “Longer term, HSS’s global reach and network will enable StayWell to offer expanded support to its global customers. StayWell will be better positioned to respond to industry trends and changing client needs.”

“The StayWell organization offers several significant enhancements for the existing HSS businesses, particularly with its rich health care content, delivered across multiple channels,” said Guy Eiferman, Managing Director, HSS. “StayWell also brings a large customer base, particularly in its domestic U.S. commercial footprint which includes hospitals, health care providers, health plans, major employers, and leading health advocacy organizations. Our shared emphasis on improving health outcomes, combined with our strong foundations in data, science, and evidence-based offerings, will provide new opportunities for both organizations as a result of this transaction.”

“Partnering with HSS will take StayWell to the next level of growth,” said Andrew Cavanna, Managing Director, Vestar. “We believe that our investment will be greatly enhanced by HSS’s market knowledge, suite of products, and executive leadership.”

Kirkland & Ellis LLP and Wells Fargo Securities advised Vestar. Covington & Burling LLP, Piper Jaffray & Co., and Accenture advised HSS.

About HSS
Healthcare Services & Solutions, LLC (HSS) is a subsidiary of Merck & Co., Inc., Kenilworth, New Jersey, U.S.A. that operates independently from the pharmaceutical business as a separate business unit, enabling HSS to build on a rich legacy and to explore new opportunities in human health care while leveraging its parent company's corporate capabilities in the health care industry, science, regulatory affairs, and outcomes research. Doing so allows HSS to develop and commercialize global value-added services and solutions with an evidence-based approach. For more information, please visit www.healthcareservicesandsolutions.com

About StayWell
StayWell is a health engagement company that helps its clients engage and educate people to improve health and business results. StayWell brings decades of experience working across the health care industry to design solutions that address its clients’ evolving needs. We fuse expertise in health engagement and the science of behavior change with an integrated portfolio of solutions and robust content assets to effectively engage people to make positive health care decisions. StayWell programs have received numerous top industry honors, including the C. Everett Koop National Health Award and the Web Health Award for health engagement programs. StayWell also has received URAC and NCQA accreditation for several of its programs. StayWell is headquartered in Yardley, Pennsylvania, and also has major locations in Salt Lake City, Utah and St. Paul, Minnesota. To learn more, visit www.staywell.com

About Vestar Capital Partners
Vestar Capital Partners is a leading U.S. middle-market private equity firm currently managing approximately $5 billion in capital. Specializing in management buyouts and growth capital investments, Vestar invests and collaborates with incumbent management teams and private owners to build long-term enterprise value, with a focus on Consumer, Healthcare, and Business and Financial Services. Since Vestar’s founding in 1988, Vestar funds have completed 75 investments in companies with a total value of more than $40 billion. For more information, please visit www.vestarcapital.com

About Merck
For 125 years, Merck has been a global health care leader working to help the world be well. Merck is known as MSD outside the United States and Canada. Through our prescription medicines, vaccines, biologic therapies, and animal health products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to health care through far-reaching policies, programs, and partnerships. For more information, visit www.merck.com

Forward-looking statement of Merck & Co., Inc., Kenilworth, N.J., USA
This news release of Merck & Co., Inc., Kenilworth, N.J., USA (the “company”) includes “forward-looking statements” within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements are based upon the current beliefs and expectations of the company’s management and are subject to significant risks and uncertainties. If underlying assumptions prove inaccurate or risks or uncertainties materialize, actual results may differ materially from those set forth in the forward-looking statements.

Risks and uncertainties include but are not limited to, general industry conditions and competition; general economic factors, including interest rate and currency exchange rate fluctuations; the impact of pharmaceutical industry regulation and health care legislation in the United States and internationally; global trends toward health care cost containment; technological advances, new products and patents attained by competitors; challenges inherent in new product development, including obtaining regulatory approval; the company’s ability to accurately predict future market conditions; manufacturing difficulties or delays; financial instability of international economies and sovereign risk; dependence on the effectiveness of the companies’ patents and other protections for innovative products; and the exposure to litigation, including patent litigation, and/or regulatory actions.

The company undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future events or otherwise. Additional factors that could cause results to differ materially from those described in the forward-looking statements can be found in the company’s 2015 Annual Report on Form 10-K and the company’s other filings with the Securities and Exchange Commission (SEC) available at the SEC’s Internet site (www.sec.gov).



Links 7/11: Democrats add IT deals with Philly's Curalate, Comcast, others; The joyful death of the Philly Game Forge